Returns

Our Return Policy

While we hope you love your purchase, if for any reason you are unhappy with all or part of your order, we offer the following return policies:

Within 14 days of receiving your order

Unworn, undamaged items with original tags still attached may be returned for a refund. 

Within 30 days of receiving your order

Unworn, undamaged items with original tags still attached may be returned for a store credit. 

For all returns

Please note that for all returns, $8.95 will be deducted from your refund or store credit total to cover return shipping costs.

 

Initiating a Return (Domestic Orders)

To initiate a return, affix the pre-paid label included with your shipment to your package. Be sure to include the packing slip we sent along with your initial order, with the reason for your return marked with the codes provided. Then, simply drop off your return at any USPS or UPS store. A flat fee of $8.95 will be deducted from your refund to cover shipping costs.

Once your return is received, we will send you an email to notify you that we have received your returned item and that you have been refunded. Refunds generally take 2-3 days to process.

Please note, we can only accept your return if original tags are still attached to the item. 

International Returns

For all international returns, please contact hello@sweetandspark.com to coordinate your return. 

Once your return is received, we will send you an email to notify you that we have received your returned item and that you have been refunded. Refunds generally take 2-3 days to process. Should your return shipment go lost or missing in the mail, we unfortunately cannot be held responsible.

Please note, we can only accept your return if original tags are still attached to the item.

 

Questions? Shoot us a note at hello@sweetandspark.com.

 

 

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