SHIPPING

Holiday 2017 Shipping Deadlines

To ensure delivery by 12/25, order by 12pm PST on 12/19 for domestic orders, and 12/7 for international orders. Express shipping may not be available for all holiday orders; please inquire prior to placing your order if you wish to select express shipping.

 

Shipping Rates

We're pleased to offer free worldwide shipping for all orders of $100 and over*. California residents are subject to sales tax, included at checkout. All orders are shipped via the United States Postal Service or UPS.

Domestic Orders

In order to ensure your order arrives quickly and without shipping damages, we ship all items in an insured box. With this in mind, domestic orders under $100 are shipped at a cost of $8.95 for 2-3 day priority mail.

International Orders

International orders over $100 are shipped free via first class mail, which may take up to 4 weeks for delivery. International orders under $100 are shipped at a flat cost of $15 for first class mail. To Australia and Canada, first class orders usually arrive within 7-14 days. Customs and duties are paid for by the customer upon delivery. Additional information on international orders:

+ AUS orders under $1,000 AUD are exempt from duties and taxes.
+ UK charges 0-17% duty and 0-20% VAT, but orders below £135 are exempt from duty and below £15 are exempt from VAT.
+ Most orders to Canada are exempt from duties and taxes. Depending on the province, for any orders greater than CAD $20, sales tax can range from 5% to 15%.

 

    More About Shipping

    Orders are shipped out daily from San Francisco, CA. You can upgrade to expedited shipping at the final stage of checkout. Once your order is on it's way, you will receive an email with the tracking information.

    For San Francisco based customers, we're happy to schedule a pick-up or drop-off within 12-48 hours of your purchase! Email us at hello@sweetandspark.com to coordinate these services.

    Gifts

    Each piece of jewelry is shipped in a velour pouch with a tag indicating the decade from which it originated, and the price. If you would like us to remove the price from the tag and include a gift note, simply leave your message and instructions in the order notes when you check out.

    Returns

    For information on our returns process, please visit our Returns page.

     

    Questions? Shoot us a note at hello@sweetandspark.com.

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